Four weeks, one question: what does an order really cost you from click to doorstep, and which of those costs can move? Most retailers know their shipping rate and little else. The audit puts a number on every step and ranks the fixes by savings.
What we measure
- Warehouse cost per order: space, labour, equipment, management, by product family.
- Packaging: material, dimensional weight you pay for and never use, damage rate.
- Shipping: rate card against actual invoices, surcharges, service mix per country.
- Returns: transport, handling, refund timing, value lost on resale.
- Service: delivery promise kept, delivery complaints, where-is-my-order contacts.
What you get
A cost model in your own spreadsheet, a benchmark against retailers of your size and category, and a ranked list of changes with the saving and the effort behind each. We present it to your team and stay for the questions.
Who it is for
Retailers shipping 2,000 to 200,000 orders a month who feel the logistics line growing faster than revenue, or who are about to sign a warehouse or 3PL contract and want to know what a good number looks like first.
Price and duration
Four weeks from data access to presentation. Fixed fee, agreed before we start, sized on order volume. In our engagements to date the first-quarter savings identified have paid for the audit every time.
Ask for an audit proposal: send monthly orders and main destinations, we reply within a working day.