Northline advises European online retailers on the part of the business customers judge hardest and see least: how orders get picked, packed, shipped and returned. We are independent: we run no warehouse and sell no software, so our advice is paid for by you and by nobody else.
What we do
- Fulfilment audit: where your cost per order really goes, and what to fix first.
- Carrier selection: the right mix of carriers per country, with negotiated rates you can defend.
- Returns design: a returns flow that keeps customers and cuts the cost of getting goods back.
- Cross-border setup: VAT, customs and delivery promises for selling across the EU and into the UK.
Who we work with
Retailers shipping between 2,000 and 200,000 orders a month, from Rotterdam, where most of Europe’s parcels pass through. Fashion, home, sports, consumer electronics.
Book a first call: forty minutes, your numbers on the table, no slides.